Frequently Asked Questions

- All refunds will be issued as credit to be used at a future time. 

*With exception of camps where there are no refunds inside of the 30 day window of cancellation

No refunds for clinics

- All cancellations must be given 24 hours in advance, if the cancellation is under 24 hours no credit will be issued. 

Summer Camps- 30 days notice from the date you are registered for must be given in order to get a refund.

Clinics -All Clinics are final sale

- We recommend booking on the website. Also feel free call us at 613-877-2124 or stop by and visit us in person! 

- Yes we carry softball / baseball bats and helmets in different sizes at no extra charge. 

We are located inside a beautiful 100,000 sqft indoor facility

We offer 2 15ft X 52ft X 14ft cages and 2 Pitching Lanes with mounds

We also are equipped with L screens 

- Sluggerz is located inside the Ottawa MegaDome located at 5315 Abbott st East behind Paul Demarais HS 

Monday - Friday 4:00 PM - 9:00 PM

Saturday - 9:00 AM - 9:00 PM

Sunday - 9:00 AM - 9:00 PM

We do have packages for groups, clubs, teams and large parties

Call : 613-877-2124 for details

- Yes! Please bring indoor shoes when coming in to train as The Ottawa Mega Dome has high quality Artificial Turf and we do not allow outside shoes on the turf.

Please arrive five (5) minutes prior to your scheduled booking time.

If you are late for your scheduled booking time, we CANNOT extend your time into other time slots as we need to respect other customers scheduled booking times. 

We (DO NOT) allow food into our facility. Bottles of water are accepted.